Send a Spool File via Email
Step 1 - Create a Joblog Spool
Skip this whole
step if the spool file already exists, for example, if you are sending
the Joblog from an ActionWare Regeneration.
Depending on the
situation, you may need to sign on to an iSeries interactive session
and reproduce the error situation, or you may already be signed on
to an existing session containing the error information you want
command below is optional, it causes extra information to be
put into the joblog.
In most cases, this will help with the diagnosis, but it will generate
a larger file.
To get maximum printed
output from a joblog printout, enter command:
0 *seclvl) logclpgm(*yes).
If you don't need
to reproduce the problem, do not perform the next few instructions, skip
down to the dspjoblog command.
Enter command AW4LM
to display the ActionWare Main Menu.
Select option 1 to
enter the ActionWare database.
Perform whatever actions
are necessary to reproduce the problem being reported.
Exit ActionWare back
to the Menu, or get to a command line from within ActionWare.
(For a standard install
of AW, pressing Esc F10 F10 will take you to a command line.)
On the command line,
You now have a spool
file containing the joblog.
To verify this, enter
command WRKSPLF. Page down if necessary to the last entry.
Use option 5 if you
would like to view the contents of the spool file.
2 - Convert the Spool File to a PC Text File
This step converts the
spool file to a PC text file.
Sign onto the PC using
the profile which created the spool file.
Open iSeries Access.
Click on the plus
sign for the appropriate iSeries.
Click on the plus
sign for Basic Operations.
Click on the words
Identify the required
spooled file in the right pane, normally it will be the last file.
Left click drag and
drop it onto the Windows desktop, or to any other folder on your PC.
This is the file to
be attached to an email.
Verify its the
correct file by double clicking on it. It will open in Notepad.
Make the Notepad window
wide enough to be able to view all 132 columns of the joblog without truncation
or line wrap.
Step 3 - Send the Text
File by Email
Open Outlook Express
and click on the Create Mail button.
problem in the Subject line.
a message in the body of the email relating to the problem.
Click Attach. Navigate
to the text file on your PC and select it.
Send the Email.
personnel will contact you with the result of their investigation.